How can we help you?

What is My Account?

What is My Account?

My Trips is the place where you can manage all your purchases and personal information.

Among other things, here you can:

  • Check the status of your reservations.
  • Request changes on your information, dates, destinations, etc.
  • Request a cancellation.
  • Download your purchase voucher.
  • Download your invoice.
  • Select seats and check in your flight.
  • Check the necessary documentation for your trip.
  • Make special orders to the airline, the hotel, the rental agency and other suppliers.

To begin, you just have to follow these steps: Help | What is My Account? | Help | What is My Account? | Help | What is My Account? |

These are some of the benefits of using My Trips:

You'll be able to manage your reservations wherever you are, all day long and for free . Also, it works from any device, whether it's a tablet, a smartphone or a computer.

Keep in mind that:

  • Reservations are associated with the email you entered when making the purchase.
  • If you don't find your reservations, you may have made the purchase with a different email.

Did you find this information helpful?