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Hertz

Car Rentals

Travelers' reviews

7.67.6 de 10

Very Good

User rating to Hertz based on: 11777 comments

  • Attention7.4
  • Waiting time7.1
  • Conditions7.3
  • Information7
  • Vehicle7.9
  • Vehicle operation8.3
2.5
The hotel is located in a small room hidden inside a hotel, it took me a long time to find because there is no information inside or outside the hotel. After i hunt and find the person, i was forced to pay a package that cost me twice the amount and when i said i would cancel, i was informed that i would lose the reservation amount. At no time was i informed about the miles limits, to my understanding the mileage was free and even so it was triggered by "car 4 less" in 500 dollars besides the rental costs. I am very unhappy with this situation and i will activate my lawyer. The embarrassment is great.
7.4
Was a really good experiences
9.1
Good and fast service!.
2.5
There was no one to provide information about the car rental agency by the time we arrived to the airport. We had to go back to the airport to pick p the car next day and it took us an average of 3 hours to get the car. The customer service in the car agency mentioned that despegar didn't send some kind of release form and it took a very long time (about an hour and a half) to have a solution. It was very hard to get in hold with someone from despegar. The car was in very bad shape, all messed up with terrible tires. i needed an additional car for the following days and i went directly to hertz.

Rent a car

Hertz’s history dates back to the year 1918, when entrepreneur Walter L. Jacobs opened a car rental business in Chicago at the age of 22. In 1994, after many years and many changes, Hertz became a subsidiary of the Ford Motor Company, thus becoming one of the most prominent car rental businesses in the world. Hertz is the oldest in its category, and is currently comprised by a fleet of 700.000 vehicles and has presence in over 160 countries worldwide, offering some of the lowest rates in the market. Hertz has over 6100 locations and is present in more than 2000 airports. In addition, it has agreements with other companies to offer clients the best benefits and prices.

Rent a car

Tips

  • Pay your car rental in installments with Hertz

    In order to rent a car with Hertz, the designated driver must present a credit card. Bear in mind that the designated driver must be the owner of the credit card, no exceptions allowed. Hertz does not accept third party credit cards.

  • Be environmentally friendly with Hertz

    Hertz has an inviting initiative to take care of the environment: the Green Collection. It is comprised of a special fleet of cars that are not only economic, but also run on electric energy, resulting in greater fuel performance. This selection of ecologic cars is available in the United States, Canada, Australia, and some countries in Europe.

  • Things to keep in mind when renting a car

    Make sure to return the vehicle in time and manner. Hertz charges one extra day if the car is not returned at the agreed time.

  • Hertz’s cars

    Hertz has a variety of car categories: Green Collection, Fun Collection, Prestige Collection, Family Collection, standard cars, station wagons, 4WD/SUV/Minibus, convertibles, vans/trucks, special cars, special offers, and the Dream Collection.

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